Businesses operating online can have hundreds or thousands of customers navigating their Website in a given day, in most cases slipping by without the business owner acknowledging them or necessarily even knowing anything about them.
A web app called Intercom is the latest in a growing selection of customer relationship management and engagement products that aims to change that, for better or worse.
Article source: RRW http://feedproxy.google.com/~r/readwriteweb/~3/ffLARc0Rw7E/improve-customer-communication-and-relationships-with-intercom.php